Enabling the Computation of Marketing ROI Through Technical and Organizational Changes : A Case Study

With the value of initiating contact or a relationship being intangible, marketing departments are currently struggling to prove their contribution to the business. Evaluating the efficiency of B2B marketing investments has been proven hard, and the prerequisites for doing so are many. However, the...

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Bibliographic Details
Main Authors: Järkeborn, Sandra, Werner, Vera
Format: Others
Language:English
Published: KTH, Skolan för industriell teknik och management (ITM) 2020
Subjects:
SMI
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-279620