The Assessment of the Customers’ Expectations and Perceptions Towards the Quality of Educational Services : the Case of Industrial Engineering and Management programme at KTH (Royal Institute of Technology)

The services sector is the largest economic sector in the world. In addition, the services sector is growing relative to the rest of the economy even in the countries that are still industrialising. The services sector consists of many subsectors, e.g. education, which currently is the largest globa...

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Bibliographic Details
Main Author: Kazemi, Madeleine
Format: Others
Language:English
Published: KTH, Industriell marknadsföring 2015
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-169501