DECISION SUPPORT SYSTEMS: SMART WORKFLOWS : In the context of telecommunication networks
This thesis, conducted at Ericsson Software Research, investigates how workflows can be made to work more dynamically. The thesis further aims at recommending how such workflows can be applied in the context of network operation centres (NOC) - the steps needed for automation of trouble ticket handl...
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| Format: | Others |
| Language: | English |
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KTH, Skolan för datavetenskap och kommunikation (CSC)
2013
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-142489 |