Mer än bara träning : En studie om kundupplevelsefaktorers påverkan vid valet av träningscenter

The purpose of this study is to investigate and describe what factors are most important to students when choosing training center, and how these factors affect the choice of each training center.  We investigated this by performing a qualitative research and a quantitative survey of students at Kar...

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Bibliographic Details
Main Authors: Norell, Erik, Kraupp, Sebastian
Format: Others
Language:Swedish
Published: Karlstads universitet, Fakulteten för ekonomi, kommunikation och IT 2011
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-7975