Imapct of Business Process Reengineering(BPR) On Customer Satisfaction, Employee Empoerment and Service Quality: Case Study On Commercial Bank Of Ethiopia
| Main Authors: | , |
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| Format: | Others |
| Language: | English |
| Published: |
Karlstads universitet, Avdelningen för företagsekonomi
2012
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| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-14244 |