The managerial views on the use of Balanced Scorecard in Kristianstad municipality

Purpose - The purpose of this study is to investigate how the BSC is used to measure performance by the provider and the users in a municipality. Furthermore, the purpose is also to examine the different views of providers and users of BSC in different departments. Design/methodology/approach – The...

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Bibliographic Details
Main Authors: Reshitaj, Agon, Tikhonova, Melanie
Format: Others
Language:English
Published: Högskolan Kristianstad, Sektionen för hälsa och samhälle 2013
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-11080