Quality improvement within nonprofit social service providers

As a relatively new phenomenon in 2009, Swedish nonprofit social service providers proposed quality improvement as a way to reduce mistakes, use resources more effectively and meet the needs and expectations of clients in a better way. Although similar experiences have been studied in health care, t...

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Bibliographic Details
Main Author: Neubeck, Truls
Format: Doctoral Thesis
Language:English
Published: Hälsohögskolan, Högskolan i Jönköping, HHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare) 2016
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-29788
http://nbn-resolving.de/urn:isbn:978-91-85835-67-6