Personalen som påverkansfaktor : Vilken påverkan har personalen i en butik på kunden?

The store manager can make great benefits of having an eye on how the staff works towards the customer, because the personnel is an important tool when competing with other stores. This paper is focusing on the part that relates to the staff in the store, which is one of the key tools in the competi...

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Bibliographic Details
Main Authors: Hammarsten, Angelica, Bellstam Olofsson, Nina
Format: Others
Language:Swedish
Published: Högskolan i Skövde, Institutionen för teknik och samhälle 2012
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-6027