Striving for Business Excellence in Belarus : Tendencies of Quality Management in IT Industry

Nonetheless IT sector is considered as highly competitive Belarus is listed in the top five, while also be-ing in the transitional stage. Thus, this thesis examined the tendencies of the quality management in Bel-arus IT industry. TQM, commonly used control system – ISO, and Business Excellence Mode...

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Bibliographic Details
Main Authors: Arefjev, Sergej, Strucheuskaya, Liudmila
Format: Others
Language:English
Published: Högskolan i Kalmar, Handelshögskolan BBS 2006
Subjects:
IT
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hik:diva-119