Chatbot : The future of customer feedback
This is a study about how to convert a survey to a chatbot and distribute it to various communication channels to collect feedback to improve themselves. What would be the most convenient way to gather feedback? Our daily lives are becoming more and more dependent on digital devices every day. The r...
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| Format: | Others |
| Language: | English |
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Högskolan i Halmstad, Akademin för informationsteknologi
2020
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-42990 |