Leadership and employee commitment for quality management : a critical analysis of quality management literature
Originality/Value Our research provides insights to an important field within quality management – how is the value of management commitment transmitted into methodologies?BackgroundCommon statements in quality management presentations are: - Leadership is necessary - It’s important for quality mana...
| Main Authors: | , |
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| Format: | Others |
| Language: | English |
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Högskolan på Gotland, Avdelningen för Kvalitetsteknik
2009
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| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hgo:diva-376 |