User Responsive User Experience Design: Building a Conceptual Framework
To a large extent, business-customer interactions are acted out on digital meeting places. When the possibilities for businesses to engage in face-to-face interactions decrease, relationship building and customer service becomes more of a challenge. Digital services are easily duplicated by competit...
Main Authors: | , |
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Format: | Others |
Language: | English |
Published: |
Högskolan i Borås, Akademin för bibliotek, information, pedagogik och IT
2015
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-1036 |