The relations between CRM, BPM, and IT : A study done on Swedish SMEs
Background SMEs are the backbone of the economies across the world, and the different markets they function in have been globalized in recent years. This has resulted even greater demands on SMEs different capabilities to give them the competitive edge they need to stay in front of competition. Some...
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| Format: | Others |
| Language: | English |
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Blekinge Tekniska Högskola, Institutionen för industriell ekonomi
2021
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:bth-21935 |