Emotion at work: Stories of teamwork, stress, and professionalism
This study explores some of the consequences of everyday moments of interpersonal interaction within an organization. The primary research questions concern the grammar of episodes of "frustration" and episodes of "success," or those moments that employees identify as working wel...
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| Language: | ENG |
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ScholarWorks@UMass Amherst
2006
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| Online Access: | https://scholarworks.umass.edu/dissertations/AAI3215916 |