The coproduction model of service delivery : a case study of integrated service delivery in the city of Vancouver
In attempts to improve municipal services, a number of cities in North America have begun moving away from the traditional bureaucratic methods of service delivery towards alternative approaches. The coproduction model, a system in which the consumers of a service also assist to produce this serv...
| Main Author: | |
|---|---|
| Format: | Others |
| Language: | English |
| Published: |
2009
|
| Online Access: | http://hdl.handle.net/2429/7681 |