Intake priorities and criteria in a Family Service agency : a survey of waiting list cases and administrative implications.
Present trends and stresses in family service agencies are related to external and internal demands for more effective service for an increasingly diversified clientele. In the face of these demands, the device of the "waiting-list" has become widely prevalent in family service agencies th...
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| Language: | English |
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University of British Columbia
2011
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| Online Access: | http://hdl.handle.net/2429/39515 |