Designing social interactions with animated avatars and speech output for Product Recommendation Agents in electronic commerce
Product Recommendation Agents (PRAs) and other web-based decision aids are deployed extensively by online vendors, to provide virtual advising services to their customers. While the design of PRA functionality has received increasing amount of attention in academic studies, the social aspects of hum...
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| Language: | English |
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2010
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| Online Access: | http://hdl.handle.net/2429/18488 |