Data mining applications for multi-channel marketing

The management of multi-channel marketing is one of the critical issues facing marketing practitioners today. The emergence of e-commerce has presented new opportunities to communicate with and serve customers. As a result, managers face uncertainties as to what is the best way to incorporate an e-c...

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Bibliographic Details
Main Author: Johnson, Matthew
Format: Others
Language:English
Published: 2009
Online Access:http://hdl.handle.net/2429/13740