THE INFLUENCE OF SERVICE QUALITY, CORPORATE IMAGE, AND PERCEIVED VALUE ON CUSTOMER SATISFACTION AND REPURCHASE INTENTION:A CASE STUDY IN SMART PHONE SHOPPING APPS
碩士 === 大同大學 === 事業經營學系(所) === 107 === Improving service quality and pursuing all-round customer satisfaction are important issues in business management. This study aims to explore the relationship between service quality, corporate image, and perceived value for customer satisfaction and repurchase...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2019
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Online Access: | http://ndltd.ncl.edu.tw/handle/267497 |