THE RELATIONSHIPS AMONG EMOTIONAL INTELLIGENCE, SELF-EFFICACY, ADAPTABILITY, JOB SATISFACTION, AND JOB PERFORMANCE OF FRONT-LINE EMPLOYEES IN CATERING INDUSTRY

碩士 === 大同大學 === 事業經營學系(所) === 107 === Frontline employees may face different customers and unknown situations every day. They are the first-line employees on behalf of the company. They must be able to adapt to the environment quickly, present the company's products and services to customer...

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Bibliographic Details
Main Authors: Shu-tzu Kang, 康書慈
Other Authors: Pi-chuan Sun
Format: Others
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/xucdb7