Research on Evaluation and Decision of Service Agent Training Model-A case of F Life Insurance Company
碩士 === 德明財經科技大學 === 行銷管理系 === 107 === For customer-centric companies, to provide better service quality their employees must be well-educated and well-trained. Since customer service are the first to interact with customers, training them is very important to improve the company's service quali...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/48yx4t |