Evaluating Visitors’ Satisfaction of National Taipei Palace Museum from Service Aspect

碩士 === 國立臺北科技大學 === 工業設計系創新設計碩士班 === 107 === This study explores the relationship between the visitor's pre-trip expectation, actual experience of service quality and satisfaction in the Northern branch of the National Palace Museum in Taipei, as well as to discuss the differences among visito...

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Bibliographic Details
Main Authors: SHEN, YU-YING, 沈昱穎
Other Authors: CHIAO, LIN-HAO
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/tmm75n