The Impact of Knowledge Management and Customer Relationship Management on Service Quality- A Case Study of Household Registration Offices of Taoyuan City
碩士 === 亞洲大學 === 經營管理學系碩士在職專班 === 107 === The purpose of this study is to explore the impact of knowledge management and customer relationship management on the quality of services in various districts of Taoyuan City. Based on the results of the empirical analysis, improvement of the administrative...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/575zvd |