A Study of Service Quality, Consumer Satisfaction and Customer Loyalty-The Case of Taoyuan Airport MRT

碩士 === 亞洲大學 === 經營管理學系 === 107 === The purpose of the study is to investigate the service quality, consumer satisfaction and customer loyalty of Taoyuan Airport MRT. Results of the study could be references for Taoyuan Airport MRT as the improving operational policy. The study was conducted by surve...

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Bibliographic Details
Main Authors: NIEH, HSIAO-YUN, 聶筱芸
Other Authors: TSAY, TSWN-SYAU
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/azr78a