Customer Care\'s Acceptance of Service Innovation in Collaboration with AI Advisor
碩士 === 國立臺灣科技大學 === 企業管理系 === 107 === With the rapid development of science and technology in various industries, the customer service of the company has driven from the traditional telephone customer service mode to the multi-channel digital customer service mode. Due to the influx of digital infor...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2019
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Online Access: | http://ndltd.ncl.edu.tw/handle/ndydgd |