Customer Care\'s Acceptance of Service Innovation in Collaboration with AI Advisor

碩士 === 國立臺灣科技大學 === 企業管理系 === 107 === With the rapid development of science and technology in various industries, the customer service of the company has driven from the traditional telephone customer service mode to the multi-channel digital customer service mode. Due to the influx of digital infor...

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Bibliographic Details
Main Authors: Yuan-Huang Lin, 林源鴻
Other Authors: Seng-Su Tsang
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/ndydgd