A Study of the Impact of Service Quality, Relationship Quality and Professional Competence on Customers’ Satisfaction and Loyalty - Taking Fire Fighting Companies as an example.
碩士 === 國立臺中科技大學 === 企業管理系碩士班 === 107 === The domestic fire protection market is highly competitive, and the professional division of labor in the fire fighting engineering service industry is becoming increasingly complex. What kind of factors a company should have to satisfy customers and be willin...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/zk6xf2 |