TThe interrelated between service quality, relationship quality, and loyalty intention in automotive service industry
碩士 === 國立臺北大學 === 企業管理學系碩士在職專班 === 107 === ABSTRACT The main goal of this study is to explore the relationship between service quality, relationship quality and loyalty intentions from the perspective of automobile service and hopes to clarify whether satisfaction, trust and commitment play a key ro...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/4maz3q |