A Study on the Service Quality of Liner Shipping Carriers Using Refined Kano Mode: In the Context of Taiwan Non-Vessel Operating Common Carriers
碩士 === 國立臺灣海洋大學 === 航運管理學系 === 107 === In the market strategy of shipping lines that mainly targets to Beneficial Cargo Owner (BCO) cargos. In view of another large customer base, the Non-vessel Operating Common Carrier (NVOCC) also plays a critical role in the main source of ocean cargos. In the pa...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/zqp695 |