Assessing the Preference and Impact of Customers on Recovery Strategy of Service Failure in Home-Delivery Service

Assessing the Preference and Impact of Customers on Recovery Strategy of Service Failure in Home-Delivery Service

碩士 === 國立高雄科技大學 === 運籌管理系 === 107

Bibliographic Details
Main Authors:	CHEN, YAN-RU, 陳彥儒
Other Authors:	SHOU-LIN YANG
Format:	Others
Language:	zh-TW
Published:	2019
Online Access:	http://ndltd.ncl.edu.tw/handle/8n729z

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