Assessing the Preference and Impact of Customers on Recovery Strategy of Service Failure in Home-Delivery Service
碩士 === 國立高雄科技大學 === 運籌管理系 === 107
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/8n729z |