Assessing the Preference and Impact of Customers on Recovery Strategy of Service Failure in Home-Delivery Service
碩士 === 國立高雄科技大學 === 運籌管理系 === 107
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| Format: | Others |
| Language: | zh-TW |
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2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/8n729z |
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ndltd-TW-107NKUS0682012 |
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oai_dc |
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ndltd-TW-107NKUS06820122019-07-13T03:36:29Z http://ndltd.ncl.edu.tw/handle/8n729z Assessing the Preference and Impact of Customers on Recovery Strategy of Service Failure in Home-Delivery Service 消費者對宅配業服務失敗補救策略之偏好與影響評估 CHEN, YAN-RU 陳彥儒 碩士 國立高雄科技大學 運籌管理系 107 SHOU-LIN YANG 楊壽麟 2019 學位論文 ; thesis 53 zh-TW |
| collection |
NDLTD |
| language |
zh-TW |
| format |
Others
|
| sources |
NDLTD |
| description |
碩士 === 國立高雄科技大學 === 運籌管理系 === 107 |
| author2 |
SHOU-LIN YANG |
| author_facet |
SHOU-LIN YANG CHEN, YAN-RU 陳彥儒 |
| author |
CHEN, YAN-RU 陳彥儒 |
| spellingShingle |
CHEN, YAN-RU 陳彥儒 Assessing the Preference and Impact of Customers on Recovery Strategy of Service Failure in Home-Delivery Service |
| author_sort |
CHEN, YAN-RU |
| title |
Assessing the Preference and Impact of Customers on Recovery Strategy of Service Failure in Home-Delivery Service |
| title_short |
Assessing the Preference and Impact of Customers on Recovery Strategy of Service Failure in Home-Delivery Service |
| title_full |
Assessing the Preference and Impact of Customers on Recovery Strategy of Service Failure in Home-Delivery Service |
| title_fullStr |
Assessing the Preference and Impact of Customers on Recovery Strategy of Service Failure in Home-Delivery Service |
| title_full_unstemmed |
Assessing the Preference and Impact of Customers on Recovery Strategy of Service Failure in Home-Delivery Service |
| title_sort |
assessing the preference and impact of customers on recovery strategy of service failure in home-delivery service |
| publishDate |
2019 |
| url |
http://ndltd.ncl.edu.tw/handle/8n729z |
| work_keys_str_mv |
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