The influence of authoritarian leadership and transitional leadership on the disruption of restaurant service
碩士 === 國立高雄餐旅大學 === 餐旅研究所在職專班 === 107 === Service disruptive behaviour has a very serious impact on the catering industry. In addition to service disruption, it will bring unpleasant service experience to customers and reduce customer satisfaction.It will also have adverse consequences for the compa...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/38x2e3 |