A Study on the Customer Complaint Response Process using Value Stream Mapping and 8D for Semiconductor Wafer Manufacturing
碩士 === 國立成功大學 === 工程管理碩士在職專班 === 107 === According to foundry and industry overview, we focus on improving customer complaints about service process issues to reduce the impact of customer complaints on company operations. In the semiconductor industry, the overlapping of customers is getting higher...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/rrbfc2 |