Study of Customer’s Perceived Justice on Post-recovery Satisfaction and Behavior Intention in Restaurant Industry
碩士 === 國立勤益科技大學 === 企業管理系 === 107 === With the rapid growth of the need for dining out, the competition among restaurants is getting vigorous, and therefore customers raise higher standard for the service quality. The significant factor for winning the satisfaction and intention to make the second v...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2018
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Online Access: | http://ndltd.ncl.edu.tw/handle/q3s9pk |