Factors Affecting Passengers’ Satisfaction and Repurchase Intention of Taiwan-Japan Low-cost Carriers
碩士 === 國立中興大學 === 科技管理研究所 === 107 === Customer satisfaction and repurchase intention are important issues of service industry. In the context of the economic downturn, the airline industry with increasing competition is no exception. Therefore, the purpose of this paper is to explore what factors af...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/sbb4hz |