The Impact of Customer Relationship Management on Customer Satisfaction and Loyalty: Using Line Pay as an Example

碩士 === 嶺東科技大學 === 企業管理系碩士班 === 107 === In recent years, with the continuous innovation and development of network technology and mobile communication technology, consumers' payment models have evolved from cash, credit cards and e-wallets to new trends in using mobile phones as payment instrume...

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Bibliographic Details
Main Authors: CHEN,YING-LIAN, 陳瑩璉
Other Authors: TSAI,MING-CHUEN
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/2598fc