Kano and I-S Model Analysis of Service Quality on Automobile Maintenance- A Case Study of Bei Zhi Jie Automobile
碩士 === 中國科技大學 === 企業管理系碩士在職專班 === 107 === Taiwan's automotive industry and sales market have grown considerably since 1953, and 60.8% of all households in Taiwan have owned cars according to the Household Revenue and Expenditure survey report of the Executive Yuan's 106-year census. Now...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/2sds8d |