Importance-Performance Analysis on Service Quality of the Mobile Communications Stores from Vietnamese’s View

碩士 === 中華大學 === 科技管理學系 === 107 === With the changes of the times and the changing of the concept of marketing, as the mobile phone channel consumer market gradually becomes saturated, how to improve the service quality in the fiercely competitive environment to achieve customer satisfaction has beco...

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Bibliographic Details
Main Authors: LE, MAI-HUONG, 黎梅香
Other Authors: Lai,Yi-Hsuan
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/4adfmu