Money Talks？Service Recovery Effect of Time and Money-Investigation on the Impact of Temporal and Spatial Distance
碩士 === 國立雲林科技大學 === 企業管理系 === 106 === Two studies using factorial design were included in the current research. Study 1 investigates the impact of temporal distance (long/short) and types of compensation (monetary compensation/time compensation) on perceived justice and recovery satisfaction. Stu...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/8b43aw |