The relationship of service quality, product quality and prices on customer satisfaction and loyalty – A study form machinery manufacturing industry in Taiwan.
碩士 === 育達科技大學 === 行銷與流通管理所 === 105 === This study focuses on the effects of service quality, product quality and prices on customer satisfaction and loyalty in the machinery manufacturing industry in Taiwan. The study used Taiwan machinery manufacturing enterprises as the subject to examine the serv...
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ndltd-TW-106YDU006910012019-05-16T00:00:45Z http://ndltd.ncl.edu.tw/handle/gwwja7 The relationship of service quality, product quality and prices on customer satisfaction and loyalty – A study form machinery manufacturing industry in Taiwan. 服務品質、產品品質、產品價格對顧客滿意度與顧客忠誠度之研究─以機械加工業為例 WU,KUN CHAO 吳坤釗 碩士 育達科技大學 行銷與流通管理所 105 This study focuses on the effects of service quality, product quality and prices on customer satisfaction and loyalty in the machinery manufacturing industry in Taiwan. The study used Taiwan machinery manufacturing enterprises as the subject to examine the service quality, product quality and prices on customer satisfaction and loyalty. Using SSPS 22.0 to analyze and discusses the questionnaire date. According to the result of this study might be help the Taiwan machinery manufacturing enterprises to increase competitive advantage in the world. LI,CHENG TSUNG 李政宗 2018 學位論文 ; thesis 57 zh-TW |
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碩士 === 育達科技大學 === 行銷與流通管理所 === 105 === This study focuses on the effects of service quality, product quality and prices on customer satisfaction and loyalty in the machinery manufacturing industry in Taiwan. The study used Taiwan machinery manufacturing enterprises as the subject to examine the service quality, product quality and prices on customer satisfaction and loyalty. Using SSPS 22.0 to analyze and discusses the questionnaire date. According to the result of this study might be help the Taiwan machinery manufacturing enterprises to increase competitive advantage in the world.
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LI,CHENG TSUNG |
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LI,CHENG TSUNG WU,KUN CHAO 吳坤釗 |
author |
WU,KUN CHAO 吳坤釗 |
spellingShingle |
WU,KUN CHAO 吳坤釗 The relationship of service quality, product quality and prices on customer satisfaction and loyalty – A study form machinery manufacturing industry in Taiwan. |
author_sort |
WU,KUN CHAO |
title |
The relationship of service quality, product quality and prices on customer satisfaction and loyalty – A study form machinery manufacturing industry in Taiwan. |
title_short |
The relationship of service quality, product quality and prices on customer satisfaction and loyalty – A study form machinery manufacturing industry in Taiwan. |
title_full |
The relationship of service quality, product quality and prices on customer satisfaction and loyalty – A study form machinery manufacturing industry in Taiwan. |
title_fullStr |
The relationship of service quality, product quality and prices on customer satisfaction and loyalty – A study form machinery manufacturing industry in Taiwan. |
title_full_unstemmed |
The relationship of service quality, product quality and prices on customer satisfaction and loyalty – A study form machinery manufacturing industry in Taiwan. |
title_sort |
relationship of service quality, product quality and prices on customer satisfaction and loyalty – a study form machinery manufacturing industry in taiwan. |
publishDate |
2018 |
url |
http://ndltd.ncl.edu.tw/handle/gwwja7 |
work_keys_str_mv |
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