The Study of Hairdressing Practitioners Emotional Labor, Uncivilized Behavior of Customers, Emotional Extortion on Service Quality and Service Performance
碩士 === 環球科技大學 === 中小企業經營策略管理研究所 === 106 === The purpose of this research is to explore the relationship between the emotional labor, uncivilized behavior of customers, emotional extortion and service quality, service performance of hairdressers. The research is based on the beauty salons of middle r...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/v479q5 |