Enhancing customer service and service quality from the perspective of service design - a case study of dental self-pay medical service

碩士 === 大同大學 === 工業設計學系(所) === 106 === Founded in 1863, the Mayo Medical Center is known as the most prestigious, competitive and vital medical service brand in the world. The important concept of the Mayo Medical Center's 100-year operation is to place the needs of patients in the highest p...

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Bibliographic Details
Main Authors: Hsiu-wen Hsu, 許琇雯
Other Authors: Chih-Chun Lai
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/h8k78g