The Influence of Salespeople’s Traits on Customer Satisfaction – Service Quality as a Mediating Variable

碩士 === 淡江大學 === 企業管理學系碩士在職專班 === 106 === Nowadays, as financial markets become more diversified, the competition in the industry also become more and more intense. In the securities industry, cutting prices, reducing financing rates, and reducing fees have long been commonplace. In such a long perio...

Full description

Bibliographic Details
Main Authors: Mei-Fen Lai, 賴玫芬
Other Authors: 楊立人
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/xa3jhy