A Study of the Relationships among Service Innovation, Service Quality and Satisfaction for Bank Customers
碩士 === 世新大學 === 資訊管理學研究所(含碩專班) === 106 === With the trend of globalization, liberalization, and cross-border management, Taiwan’s financial industry is undergoing a series of reforms both in its organization and in business. In addition to providing diversified financial services, it is also neces...
Main Authors: | JEN, HSIANG WEI, 任祥薇 |
---|---|
Other Authors: | GUO ,MING-HUANG |
Format: | Others |
Language: | zh-TW |
Published: |
2018
|
Online Access: | http://ndltd.ncl.edu.tw/handle/9d378h |
Similar Items
-
The Relationship Among Service Innovation, Service Quality and Customer Loyalty : An Empirical Study of Banks in Taiwan
by: Ming-Hsiang Chou, et al.
Published: (2010) -
A study on relationships among service innovation, service quality and customer satisfaction in the case of outdoor photography activities services
by: Huang, Yu-Hsiang, et al.
Published: (2014) -
A Study of Relationships among Service Innovation,Innovativeness, Service Quality and Customer Satisfaction in Service Station Industry
by: Shu-Chen Chu, et al.
Published: (2008) -
A Study of Relationships among Service Innovation, , Service Quality and Customer Satisfaction on Customer of Gas Station
by: Ming-Cong Chen, et al.
Published: (2009) -
Relationship among Bank’s Service Quality, Corporate Image and Customer Satisfaction
by: Wan-Chi Tseng, et al.
Published: (2014)