A Study of the Relationships among Service Innovation, Service Quality and Satisfaction for Bank Customers

碩士 === 世新大學 === 資訊管理學研究所(含碩專班) === 106 === With the trend of globalization, liberalization, and cross-border management, Taiwan’s financial industry is undergoing a series of reforms both in its organization and in business. In addition to providing diversified financial services, it is also neces...

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Bibliographic Details
Main Authors: JEN, HSIANG WEI, 任祥薇
Other Authors: GUO ,MING-HUANG
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/9d378h