A Study of Relationships Among Transactional Leadership, Emotion Labor and Service-Oriented Organizational Citizenship Behavior-A Case of Salespersons in The Department Store

碩士 === 中國文化大學 === 國際企業管理學系碩士在職專班 === 106 === Upon the changing of economic environment and the industry structure, the per-centage of service industry within the global economic structure for people keeps growing up, especially in the competitive department store industry which tent to be more custo...

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Bibliographic Details
Main Authors: CHANG,YU-CHEN, 張育甄
Other Authors: YANG, BIN-TSANN
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/ma6a4m