The Study of Factors Affecting Customer Satisfaction and Customer Loyalty on Vietnam Low-fare Airlines

碩士 === 中國文化大學 === 全球商務碩士學位學程碩士班 === 106 === Accompanying with the huge potential growth, the aviation market of Vietnam is becoming more severe because of the harsh competition between domestic airlines and the rivalry of foreign rivals. It is necessary for low-fare carriers to enhance their competi...

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Bibliographic Details
Main Authors: Dinh Thanh Nha, 丁清雅
Other Authors: Yang, Fu-Ju
Format: Others
Language:en_US
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/e3yy77