The Analysis of Customer Relationship Management toward Customer Satisfaction: A Case Study of Regional Container Shipping Lines
碩士 === 國立臺灣海洋大學 === 航運管理學系 === 106 === Three major shipping alliances that comprise 11 container shipping companies worldwide caused some challenges for regional container shipping companies. This shipping industry is high barriers to entry. Without the support and risk sharing of shipping alliances...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/z2apq3 |