An Exploratory Study of customers’ preferred Forms of Address during the service encounter

碩士 === 國立清華大學 === 服務科學研究所 === 106

Bibliographic Details
Main Authors: Lee, Chun-Leung., 李俊亮
Other Authors: Wang, Chen-Ya
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/nbtw37