| Summary: | 碩士 === 國立中山大學 === 兩岸高階主管經營管理碩士在職專班 === 106 === The relationship between supervisors and their direct subordinates is the strongest within an organization, which may have influences on subordinates’ decision making. The exchange relationship between leaders and employees play a critical role for enhancing the employee’s work outcomes. This research uses “high performance work system (HPWS)”, “withdrawal behavior” and “leader-member exchange” as variables and explores spiritual at work and leader-member exchange as a mediator to discuss whether HPWS through leader-member exchange to influence employees’ withdrawal behavior. The present study analyzes 193 valid samples from service chain stores of corporates in mainland China through paper questionnaires survey.
The results show that the HPWS and leader-member exchange, leader-member exchange and withdrawal behavior all have significant relationship. Moreover, leader-member exchange plays a mediated role between HPWS and withdrawal behavior. Finally, based on research results, the suggestions of the study are as follows. (1) In order to promote the sustainable management of the organization, the organization must facilitate the practice of the high-performance work system. (2) The organization should pay attention to leader-member exchange to improve the employee''s withdrawal behavior for corporates as a reference.
Meanwhile, there is only one mediated mechanism, LMX explored between HPWS and withdrawal behavior in the study. Therefore, we suggest to explore other possible mechanisms, such as self-efficacy in the future studies.
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